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Frequently Asked Questions​ (FAQ)

1What if I don’t want to share my sensitive information like social security numbers etc.?

We understand, you don’t have to. We take security of your data very seriously. We shall complete the forms and sign it, with our credentials and put placeholder data in the highlighted fields. You can fill in that information and file it with IRS directly.

2Will it take additional time to get my refund, if I file myself?

Absolutely not. IRS doesn’t have a separate queue for professional fillers and individuals. If sending by mail, it would take 2 to 4 days extra but once the return is at IRS it is scanned by high speed AI scanners within 24 hours. The delay often happens due to errors in documentation or computation which will happen regardless of if that is an issue. With top-of-the-line software, we pay $49 per return just for this grade of accuracy, it is very unlikely to happen.

3How come, your fees are so low as compared to the big box retailers?

Simply put, we don’t have fancy offices or large overheads like them. Our world headquarters are in the basement of our home, and our commute time is only one flight of stairs. Our price with all the discounts is very good value.

4How can I get business bookkeeping discounts for you to do my personal taxes?

You can still purchase monthly bookkeeping subscription, in 2026, and we shall do your 2025 personal/family taxes. For yearly bookkeeping we shall do two years (2025 and 2026) for free (A $500 value)

5Will you refund my fee?

Unfortunately, no. We block our time based on your order and spend time in understanding your scenario and researching to get you the maximum legal refunds from IRS, we cannot issue a refund.

6How does it work remotely?

We work remotely only, even with our next-door neighbors. In the first instance, we get all the information by email, or you can fill in forms on our portal. Then if needed, we can meet virtually (ZOOM or GOOGLE HANG OUT or Email). We work late until 11 PM New York time.  If you don’t have a scanner, either you can fill in the information in a text document or use free scanner APP on your mobile phone.     

7What if IRS direct file line is closed?

We shall send your returns by mail at no additional cost to you.

8What If I cannot get all documentation before March 25th, 2026?

We shall still try to finish before Apr 15th , 2026. However, if not, we can file for extension before Apr 15th 2026 for free for you, but it does waive the payment if any. We shall complete it after Apr 15th as soon as possible.

9What if we have multiple business locations, or complex/special IRS or dispute issues?

We shall evaluate your request and give you a custom quote.

10How does the Cash Back Referral Program work?

 

It’s simple! You refer a friend, they save money, and you earn cash. Here is the step-by-step process:

  • Step 1 (Register): Sign up at www.allbookkeepingandtaxes.com/signup to get your Client Portal. You don’t need to buy any service to be a referrer.
  • Step 2 (Refer): Ask your friend to use your Registered Email Address at checkout when they buy services worth $25 or more.
  • Step 3 (Rewards):
    • Your Friend gets a 5% instant discount (up to $25).
    • You receive 5% Cash Back (up to $25) via Zelle to your registered mobile number.

Important Rules:

  • You must follow us on at least one social media channel (YouTube, Facebook, or X). After the fourth referral, Like our videos.
  • Cash back takes up to 30 days to process via Zelle.
  • Your registered email and mobile number cannot be changed during the process.
  • Your family and friends can also be the referrers by following these steps.

*This offer is void where it is prohibited.